The counts at the top
A row of numbers shows how many vouchers and gift cards expire within 30 days, how many schemes you could still apply for (and when the first one closes), how many vouchers are ready to use or still waiting for a code, and any events in the next 30 days. Tap one to jump to that part of the page. A number only shows when it is above zero.
Applying
Under To apply for, each scheme your family looks eligible for has a row for each child it covers. We work this out from your state, your children’s ages and what you have told us about Family Tax Benefit and concession cards. Applying happens on the official state website. Where we hold the closing date for the current round, the scheme shows it, with the days left once it is close. A round that has closed is not counted. When you have applied, tap I’ve applied so we know to expect the voucher. If a scheme is not for a child, tap Not for and their name, and it will not be shown for them again.
When the voucher arrives
Find it under Your vouchers and tap Add voucher. Scan it with your camera, or type in the code, its value and its expiry date. The code then sits on the page with a Copy button, ready for the club or provider. If you already have a voucher you never logged, use Scan a voucher or Type one in at the top of the list.
Reminders
When a voucher has an expiry date, it goes on your calendar and you are reminded 30, 14 and 7 days before it expires. Tap Used it once you have handed it over, and the reminders stop.
Payments that are not vouchers
Some schemes are paid for you, such as a credit on your child’s school account or money off your electricity bill. These have no code and nothing to redeem. Ones that need an application can still be marked as applied. Ones that arrive by themselves are listed under Coming to you automatically, by name, with how many there are. Tap one to see what it is, who it covers and when it arrives.
Gift cards and tickets
Gift cards, store and restaurant vouchers, and event tickets are kept in your filing cabinet, with their expiry or event date. They are also listed on the Vouchers page under Gift cards and tickets, soonest first. Tap one to open it in the filing cabinet. Codes and PINs stay there, and past events drop off the list.
Asking about your vouchers
Tap ? Ask, choose Ask about my account, and ask What vouchers do I have? to hear the ones ready to use (with amount and use-by date), the ones you applied for that have not arrived, and your gift cards and tickets. Ask What vouchers can I apply for? to hear what is still open for your family, who each one is for and when applications close, plus anything coming to you automatically. The answers come from the same details as this page, so they always match it. Codes are never read out.